frequently asked questions

  • What’s included in your standard house or apartment cleaning service?

    Our standard cleaning service covers dusting, vacuuming, sweeping, and mopping all floors; wiping down countertops and surfaces; cleaning kitchens, including sinks and exterior appliances; and thoroughly cleaning bathrooms. Each cleaning is customized to your preferences.

  • How does deep cleaning differ from regular cleaning?

    Deep cleaning targets hard-to-reach and often-overlooked areas such as baseboards, behind appliances, inside cabinets, and detailed bathroom scrubbing. It’s recommended for move-ins, move-outs, seasonal cleaning, or when your space needs a thorough refresh.

  • Do you bring your own cleaning supplies and equipment?

    Yes, we supply all professional-grade cleaning products and equipment. If you prefer eco-friendly or specific cleaning solutions, we can accommodate your request—just let us know ahead of time.

  • How often should I schedule cleaning services?

    The frequency depends on your lifestyle, household size, and cleaning needs. Many clients choose weekly or bi-weekly services for consistent upkeep, while others opt for monthly or one-time cleanings.

  • Do you offer move-in and move-out cleaning?

    Yes, we provide detailed move-in and move-out cleaning services that ensure your space is fresh, sanitized, and ready for its next chapter.

  • Can you clean offices and commercial spaces after hours?

    Absolutely. We offer flexible scheduling, including evenings and weekends, to avoid disrupting your business operations.

  • Are your services available for both residential and commercial clients?

    Yes, we service homes, apartments, offices, and commercial properties of all sizes. Our team is trained to adapt to different environments and cleaning requirements.

  • How do you determine your pricing?

    Pricing is based on factors such as the size of the space, the type of cleaning required, and how often services are scheduled. We provide upfront estimates with no hidden fees.

  • Are you insured?

    Yes, we are fully insured for your peace of mind. This ensures protection for both our clients and our team during every cleaning service.

  • How far in advance should I book an appointment?

    We recommend booking at least a week in advance to secure your preferred date and time, especially for deep cleans or larger projects. However, we do our best to accommodate last-minute requests when possible.